Frequently Asked Questions

1. What shipping method do you offer?

We have multiple options of shipment to match different clients in accordance with order quantity, such as FedEx, DHL, UPS, 4PX, Korean Special line, etc.

4.  Do you offer after-sales service?

Yes. We are always looking for long-term business partners. If in case of any damage of package box, or error of product, please kindly send us by E-mail with attachment of pictures or videos. We will respond within 24 hours and provide reasonable solution to you.

2. What payment currency do you accept?

We accept payment at USD, RMB, KRW, Euro mainly. If you like to pay by credit card, we can accept PayPal payment or Alibaba payment.

5.  What is your product warranty?

For watch bands, cases, bezels, we would like to hear from you if any damage, error of package or product within 6 months after delivery.

3. Can you send us price list of your products?

Yes, most of our products are included in our price list. Tell us your interested category or items, we will send it by mail or by the website wetransfer.com.

6.  Do you offer free sample?

Usually we will not offer free sample. Because the paid thing will bring more attention and importance to every client, instead of ignorance.